Glow Deeper. Heal Smarter.
Discover science-backed red light therapy devices for radiant skin & total wellness.
Frequently Asked Questions
How do RedGlowCo products work?
Red light therapy works by delivering specific wavelengths of red and near‑infrared light deep into your skin and tissues, stimulating cellular energy (ATP) and boosting collagen. Backed by clinical studies, it helps target stubborn fat, ease inflammation, and smooth fine lines—so you feel and look better without invasive treatments.
Will I see results from RedGlowCo products?
Yes — you will! Our clinically‑studied red & near‑infrared light therapies have been shown to deliver real results. Use consistently as directed and many users begin to see visible improvements within weeks.
Where are you located?
Our head office is located in Sydney, Australia
How much does shipping cost?
Nothing at all! We offer free shipping Australia-wide—no surprises, no fees, just fast delivery to your door.
How long does shipping take?
Most orders arrive within 3–10 working days, depending on where you live. We ship fast so you can glow sooner!
Do you ship internationally?
We currently only ship to Australia at the moment. You can contact our team for any further questions or potential custom international deliveries.
What is your refund policy?
We offer a 14 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.
How can I contact customer support?
You can reach our friendly support team through our contact form located on our 'Contact us' page, or by emailing us directly at hello@redglowco.com.
Our operating times are Monday to Friday, 9AM - 5PM AEST. We aim to respond within 24 hours during weekdays.
Our Mission
At RedGlowCo, we believe beauty and wellness start with light. We're passionate about creating space for Australian's to feel confident, radiant, and empowered — every day. Guided by science and inspired by simplicity, our goal is to make powerful, natural self-care accessible to everyone. Whether you're starting your glow journey or deepening your routine, RedGlowCo is here to support you with clean design, meaningful results, and unwavering intention.
Fast, Free & Secure Shipping Australia Wide
We believe feeling your best shouldn’t be delayed. That’s why we offer fast, free shipping Australia-wide. Your red light essentials are carefully packed and delivered to your door—so you can start glowing, healing, and seeing results, sooner.